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  • City Council Meetings are the 3rd Tuesday of every month at 6:30 pm

Commendations and Complaints


The Police Department is eager to learn of instances where you feel an officer or civilian employee performed in an exemplary manner. Commendations, like complaints, help the organization gauge overall satisfaction with our performance.

We encourage you to share your opinions regarding Palmer Police Department employees by calling the on-duty supervisor or sending an email or letter.


The Palmer Police Department seeks to maintain public confidence in the ability of the department to investigate and properly adjudicate complaints against its members. A person wishing to make a complaint against a member of the department may contact the department by phone, by mail or in person. The person who was wronged must file the complaint; other persons may give statements as witnesses.

After hours complaints requiring immediate assistance may be routed to an on-duty police supervisor. To contact a Palmer Police Department supervisor after business hours call the Dispatch Center at 972-937-6060. Except in extenuating circumstances, a complaint is not accepted more than ninety (90) days after an incident occurs.

Texas law requires that all complaints against police officers be in writing and signed by the person making the complaint. If a person knowingly and intentionally makes a false statement under oath or swears to the truth of a false statement previously made under oath, a person may be found guilty of Perjury and punished by a fine up to $4,000, confinement in jail up to one year, or by both fine and imprisonment.

Make a Complaint

Department Address:

650 S. Dallas St. Palmer, TX 75152

Phone: 972-449-3271