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OnCor Streetlight Outage Program

Lighting the way for drivers and pedestrians, streetlights are vital to our everyday lives. With approximately 400,000 streetlights across the Oncor system, we appreciate your help in identifying lights that are malfunctioning or in need of repair. The sooner we know they are out, the sooner we can get them fixed!
Per Public Utility Commission of Texas rules, Oncor has 15 days to complete a repair once notified, however we strive to complete standard repairs (burned out bulbs, photocells) in 5 days or less.

Also, donít forget- safety first! We appreciate your help, but it is important that you do not put yourself in harmís way when noting street light outages.

Report streetlight outages online or call 1-888-313-4747.

Oncor outages- text or online reporting or call 1-888-426-1616

You can also reach them at

Frequently Asked Questions - Learn more about streetlights, including current topics of interest and frequently asked questions.

Help us keep our city safe!

Did you Know?

Texas can be really dry through seasons of the year. Check with local authorities before burning openly.

City of Palmer
113 W. Jefferson
Palmer, TX 75152
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